Office Management Certificate

Office Management is an integral part of any organization.  The Office Management Certificate is designed to provide a solid understanding and key skills necessary to be an efficient office manager. Behind every successful business or organization is an office manager who ensures all office operations run smoothly and efficiently by providing employees with tools, resources, policies, and initiatives that enable good work. With this certificate, you will learn managerial and leadership techniques to help add value when you are looking to enter the workforce or move toward the next step in your career.

Objectives

• Demonstrate current computer and software skillsto accomplish assigned task with efficiency and effectiveness.
• Demonstrate principles of general business communication that include mechanics, form, style and content of business writing and group communication.
• Exhibit the utilization of appropriate skills and techniques to organize, prioritize and complete tasks, and produce associated documents used in business decision making in a professional office environment.
• Manifest the application of managerial theory and office procedures for diverse business environments.
• Define leadership, identify leadership traits, judge, assess and/or appraise good leaders and bad leaders, and decipher which leaders exhibit those qualities and apply examples of good leadership to personal experiences.

Qualities that are important for those choosing this career path include:

• Communicate effectively using strong speaking, writing and listening skills.
• Be a team player, process-driven taskmaster who can lead and support multiple departs, delegate assignment, and see a job through to completion.
• Customer service focused on delivering quality goods or services with enthusiasm.
• Planning
• Organizational skills 

 Those interested incompletion of this certificate are urged to contact the Dean of Business for more information.